Terms of service

These Terms of Service govern your use of the XSEF website and your purchase of products from XSEF. By visiting the website or placing an order, you agree to these terms.

1. Online store terms

You must be at least the age of majority in your place of residence, or have permission from a parent or legal guardian, to use this website. You may not use our products or services for any unlawful purpose.

2. General conditions

We reserve the right to refuse service to anyone for a lawful reason. Website content may be transferred over different networks. Payment information is encrypted during transmission. You may not reproduce, duplicate, copy, sell, or exploit any part of the Services without our written permission.

3. Information accuracy

We aim to keep product descriptions, fitment information, prices, and availability accurate. Information may occasionally contain errors or become outdated. Customers are responsible for confirming product compatibility before installation.

4. Products and pricing

Products, prices, promotions, and availability may change without notice. Product colors and images may appear differently depending on the device. We may limit quantities, markets, or sales where permitted by law.

5. Orders, billing, and account information

We may reject or cancel an order when permitted by law, including suspected fraud, pricing errors, stock issues, or resale restrictions. You agree to provide current and accurate billing, shipping, and account information. If an order is changed or canceled, we will attempt to notify you using the details provided at checkout.

6. Installation and use

Motorcycle parts must be selected, installed, inspected, and maintained correctly. Professional installation is recommended where appropriate. XSEF is not responsible for damage caused by incorrect fitment, installation, modification, misuse, neglect, racing use, or failure to follow manufacturer instructions, except where liability cannot be excluded by law.

7. Third-party services and links

The website may include third-party tools, payment services, shipping services, or links. These are provided under the third party's own terms and policies. Review those terms before using a third-party service.

8. Intellectual property

Website content, including text, graphics, logos, photographs, and design elements, is owned by or licensed to XSEF and may not be used without permission except as allowed by law.

9. User content and feedback

If you submit reviews, suggestions, images, or other content, you confirm that you have the right to submit it and that it does not violate any law or third-party right. We may use submitted feedback to improve our products and Services.

10. Personal information

Your submission of personal information is governed by our Privacy Policy.

11. Prohibited uses

You may not use the website for unlawful, fraudulent, abusive, harmful, infringing, or security-compromising activity; transmit malicious code; collect personal information without authorization; interfere with the website; or attempt to bypass security measures.

12. Disclaimer and limitation of liability

The Services are provided on an “as available” basis. To the maximum extent permitted by law, XSEF does not guarantee uninterrupted or error-free access. Nothing in these terms excludes rights or remedies that cannot be excluded under applicable consumer law.

13. Indemnification

To the extent permitted by law, you agree to indemnify XSEF against third-party claims arising from your unlawful use of the Services or your material breach of these terms.

14. Severability and termination

If any provision is found unenforceable, the remaining provisions continue in effect. We may suspend or terminate access for a material breach, fraud, abuse, or unlawful activity.

15. Governing law

These terms are governed by the laws applicable to the merchant operating XSEF, without limiting mandatory consumer protections available in your place of residence.

16. Changes

We may update these terms by posting a revised version on the website. Continued use after an update constitutes acceptance where permitted by law.

17. Contact

Questions about these terms may be sent to purcross-yyb@purcross.com, by phone at +86 757 8593 1232, or by mail to Jianshe Avenue, Foshan, Guangdong 511400, China.